Cookie Policy

This Cookie Policy explains how we use cookies and similar tracking technologies on our online gaming platform. By continuing to use our services, you acknowledge that you have read and understood this policy regarding our cookie practices. Last updated: January 22, 2026.

What Are Cookies

Cookies are small text files stored on your device when you visit our gaming platform. These files contain information that helps us recognise your device and preferences during subsequent visits. Cookies enable us to provide personalised gaming experiences, maintain session security, and improve our services. They may be session cookies that expire when you close your browser, or persistent cookies that remain on your device for a specified period.

Types of Cookies We Use

Cookie TypePurposeDuration
Strictly NecessaryEssential for platform functionality, account security, and payment processingSession to 12 months
Performance CookiesCollect anonymous data about site usage and gaming performanceUp to 24 months
Functional CookiesRemember your preferences, language settings, and gaming historyUp to 12 months
Marketing CookiesDeliver targeted promotions and measure advertising effectivenessUp to 13 months

Purpose of Cookie Usage

We utilise cookies to enhance your gaming experience through several key functions. These include maintaining secure login sessions, processing deposits and withdrawals safely, remembering your preferred games and betting limits, and providing personalised bonus offers. Cookies also help us comply with UK gambling regulations by monitoring responsible gaming behaviours and maintaining accurate transaction records for regulatory reporting.

Essential Gaming Cookies

  1. Authentication cookies that verify your account status and maintain secure sessions
  2. Transaction security cookies that protect payment processing and financial data
  3. Game state cookies that preserve your progress in ongoing gaming sessions
  4. Regulatory compliance cookies that ensure adherence to UKGC requirements
  5. Anti-fraud cookies that detect suspicious activities and protect against unauthorised access

Analytics and Performance Tracking

Our analytics cookies collect anonymous data about platform usage patterns, popular games, and system performance. This information helps us identify technical issues, optimise loading times, and enhance overall user experience. We use aggregated data to understand player preferences and improve our game offerings while ensuring individual privacy protection.

Marketing and Promotional Cookies

Marketing cookies enable us to deliver personalised promotional content and measure campaign effectiveness. These cookies track your interaction with our promotional materials, helping us provide relevant bonus offers and gaming recommendations. We may share anonymised data with trusted advertising partners to improve targeting accuracy whilst maintaining your privacy.

Third-Party Cookies

Our platform incorporates services from carefully selected third-party providers, including payment processors, game developers, and analytics services. These partners may place their own cookies on your device to provide their services effectively. We ensure all third-party cookies comply with UK data protection standards and our privacy requirements.

Cookie Management Options

  1. Access cookie preferences through your account settings dashboard
  2. Enable or disable non-essential cookies based on your preferences
  3. Update your marketing communication preferences independently
  4. Request deletion of stored cookie data through customer support
  5. Configure browser settings to block specific cookie categories

Browser Cookie Controls

  1. Google Chrome: Navigate to Settings > Privacy and Security > Cookies and other site data
  2. Mozilla Firefox: Access Options > Privacy & Security > Cookies and Site Data
  3. Safari: Go to Preferences > Privacy > Manage Website Data
  4. Microsoft Edge: Select Settings > Site permissions > Cookies and site data
  5. Internet Explorer: Choose Tools > Internet Options > Privacy tab

Impact of Disabling Cookies

While you can disable cookies through browser settings, this may significantly impact your gaming experience. Essential cookies are necessary for account security, payment processing, and regulatory compliance. Disabling these cookies may prevent access to certain platform features, interrupt gaming sessions, or compromise transaction security. We recommend maintaining essential cookies whilst managing optional categories according to your preferences.

Updates to Cookie Policy

We regularly review and update this Cookie Policy to reflect changes in technology, regulations, or business practices. Significant changes will be communicated through email notifications, platform announcements, or prominent website notices. Continued use of our services following policy updates constitutes acceptance of the revised terms. We encourage regular review of this policy to stay informed about our cookie practices and your available options.